Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you’ve received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Partial Refunds

There are certain situations where only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 14 days after delivery.

Refunds

Once your return is received and inspected, we will notify you via email that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds

If you have not received a refund yet, please check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at info@infii.ca.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@infii.ca and send your item to: [Company Address].

Need Help?

Contact us at info@infii.ca for questions related to refunds and returns.